📄 OUR3DSPACE – Customer Data & SMS Communications Policy

Data Collection & Usage
OUR3DSPACE collects personal information that customers voluntarily provide when booking services, subscribing to updates, making a purchase, or interacting with our digital platforms. This may include your name, email address, phone number, business name, project details, media files, and payment information. We use this information to deliver services, process payments, respond to inquiries, improve our offerings, and provide relevant updates about OUR3DSPACE.

SMS/Text Message Consent
By providing your phone number to OUR3DSPACE, you consent to receive recurring SMS and MMS messages from us, including service updates, appointment notifications, promotional content, and marketing offers. Message frequency varies. Standard message and data rates may apply. Consent to receive text messages is not a condition of purchasing our services.

How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any message we send. For assistance, reply HELP or contact us directly at our3dspace@gmail.com.

How We Handle Your Phone Number & Customer Data
OUR3DSPACE does not sell, rent, or share your phone number or personal data with third parties for marketing purposes. We only use your information for internal business purposes such as:

• Scheduling or confirming bookings

• Providing updates about services or projects

• Customer support

• Sending promotions or announcements

• Improving service quality

• Internal analytics

We may share data with trusted providers who help us operate our business (such as payment processors, email/SMS platforms like Klaviyo, or booking tools). These partners are required to safeguard your information and are prohibited from using it for their own marketing purposes.

Data Security
We use industry-standard security measures to protect all personal information collected, including encrypted transmission, secure storage, access control, and continuous monitoring. However, no online system is completely risk-free, and customers acknowledge the inherent risks associated with digital communication.

Data Retention
We retain customer information only for as long as it is needed to fulfill the purpose for which it was collected, comply with legal requirements, or resolve disputes. You may request deletion of your data at any time by contacting us.

Cookies & Tracking
Our website and booking portals may use cookies or other tracking tools to analyze traffic, personalize content, and improve user experience. You may disable cookies through your browser settings if you choose.

Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections

• Request deletion of your data

• Request that we limit the use of your information

• Withdraw consent for marketing communications

To exercise these rights, email inquire@our3dsapce.com.

Updates to This Policy
OUR3DSPACE may update this policy periodically. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of those changes.